Protopie User Testing

As businesses rush to launch their products, they often overlook the importance of usability testing tools. UX professionals have a range of tools at their disposal, from low-fidelity prototyping to stakeholder collaboration. These tools, including user testing platforms, provide valuable feedback and prevent misdirected product launches.

One such user testing platform is Protopie, a powerful tool that allows businesses to conduct usability testing without the need for specialist skills or highly trained experts. Protopie enables businesses to evaluate their products’ user experience (UX) and make necessary modifications before launching.

What is usability testing?

Usability testing is the process of inviting real users to interact with a prototype or product to gather feedback. It allows product teams, including UX designers, to collect valuable data from verbal and non-verbal feedback. Usability testing has evolved from traditional test sessions in a room to a more scientific process. Different vertical-specific usability testing methods have emerged, leading to the creation of specific usability testing tools.

During usability testing, UX professionals aim to understand how potential customers will use the product and whether it meets their needs. It also helps identify any overlooked UX design issues and allows for modifications to be made before the product goes into production.

Different usability testing methods for great results

To gather key feedback and shape the end product, UX professionals use various usability testing methods. Let’s explore a few of these methods:

1. Guerilla testing

This method involves setting up a stall in a busy location and inviting random participants to test the product. While guerilla testing provides feedback, it may not reach the target demographic, resulting in irrelevant information.

2. Lab-based usability testing

Lab-based usability testing takes place in a controlled environment with a moderator. This method offers deep insights and specific feedback. However, it can be costly and limited by the size and scope of the lab environment.

3. Interviews and surveys

Interviews and surveys are effective feedback-gathering methods, especially after a product goes to market. They allow for the collection of massive amounts of feedback in a short period. However, organizing and sorting through the information can be time-consuming.

4. Remote usability testing

Thanks to digitalization, remote usability testing has gained popularity. It allows for unmoderated and moderated usability tests to be conducted easily. Usability testing tools like Protopie enable testers to record verbal and non-verbal reactions, monitor user interaction, and gather valuable feedback.

The top usability testing tools

Now let’s take a look at some of the top usability testing tools that UX designers should consider:

1. LookBack

LookBack

LookBack is an excellent tool for testing prototypes, offering moderated and unmoderated usability tests. It provides video feedback and offers features such as livestreams and collaboration rooms for stakeholders. LookBack’s direct feedback feature allows teams to collaborate in real-time. While the tool may have some onboarding challenges and occasional performance issues, it remains a powerful option for remote usability testing.

2. UserZoom

UserZoom

UserZoom is a comprehensive user experience platform that offers a wide range of usability testing methods, including interviews, surveys, and moderated and unmoderated tests. It caters to enterprise-size customers and provides quantitative user testing options. UserZoom Go, a qualitative-focused solution, offers UX insights specifically for testing prototypes. While UserZoom offers extensive functionality, it is known to prioritize larger customers and can be expensive.

3. UserTesting

UserTesting

UserTesting is a well-established unmoderated usability testing platform. It allows for quick setup and offers usability testing templates for prototypes and apps. The platform has an extensive pool of test users and provides both video and written feedback. Its highlight reel feature allows users to focus on key moments and share them with stakeholders. However, the test user pool can be hit-or-miss depending on testing complexity, and some advanced functionality is limited to higher-priced plans.

4. Useberry

Useberry

Useberry is a lightweight usability testing tool that integrates seamlessly with third-party prototyping solutions like ProtoPie, Adobe XD, and Figma. It offers a simple and efficient way to gather essential usability testing feedback. Useberry allows users to record sessions and provides insights through heatmaps and user flows. While it lacks video functionality, it is an affordable option for rapid feedback.

5. UsabilityHub

UsabilityHub

UsabilityHub features a template-based approach, offering six preset usability testing templates. It is a scalable solution suitable for start-ups and provides an easy-to-use interface. UsabilityHub allows users to import Figma designs and obtain user flows and heatmaps. While it may lack advanced interaction testing, it is a beginner-friendly option for obtaining quick and actionable feedback.

Preparing usability tests with ProtoPie

ProtoPie is a collaborative UX design tool that simplifies the design process. It offers built-in usability testing tools that work seamlessly with ProtoPie UX designs. With features like ProtoPie Player, it allows for mobile usability testing, providing users with an immersive prototype experience on their mobile devices.

Whether you choose ProtoPie Player or the ProtoPie Cloud, you can easily share usability tests with a simple link. ProtoPie offers a user-friendly solution for conducting internal usability tests or working with a regular pool of usability testers.

In conclusion, usability testing is a crucial step in the product development process. With the right usability testing tools like Protopie and the top usability testing tools mentioned above, businesses can gather valuable feedback and ensure their products meet customers’ needs. Whether you prefer lightweight solutions or comprehensive platforms, there’s a usability testing tool out there to suit your needs.